Logging into MobileServe for the first time (for WISH students)

1. Access MobileServe — app or website
   Website
   Using a web browser on your phone or computer, visit mobileserve.com and click LOGIN.
   
   App
   Launch your phone's app store and search for "MobileServe", or click one of the buttons below, to download the app.
   
   
2. Sign in with your WISH Google account
   From the MobileServe app or website, use the Google Sign in option with your WISH account ([email protected]). All students are already registered in MobileServe with their WISH email addresses.
   
3. Verify your email
   Close the MobileServe app/website and open your email by using the gmail app or visiting gmail.com. Look for a verification email from MobileServe, open it, and click the button inside to verify your email. This will take you back to MobileServe.
4. Enter your date of birth
   MobileServe will prompt you to enter your date of birth.
   • Parent approval required if under 13 years old
     After entering your date of birth, if you are under 13 years old you will be prompted you to enter the email address of your parent for approval. Your parent will receive an email from MobileServe to complete the approval process. Once your parent has completed that process you will be able to go back to the app on your phone and log in.
5. Enter your class code
   You do not need to enter anything here. WISH has already added you to the correct class. Click the SKIP button.

Need support?

• Keep track of the details of your service
  • Write down the following information. You'll need it later when you use MobileServe.
  • The name of the WISH event or service organization
  • The name and email address of the person who will verify your service hours
    • For WISH events, the WISH staff member supervising the event.
    • For another organization, the supervisor or employee who you report to
  • Any other notes or details about your service.
  • Don't forget to take some photos!
• Other ways to access MobileServe
  • Use a web browser on your phone, Chromebook or another device. Visit mobileserve.com and click LOGIN.
  • If you are under 13 and your parents completed the approval process, they can login to the MobileServe app or website and log hours for you.